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CANCELLATION POLICY

Canceling before the start of the session allows you to obtain a credit or a full refund (your choice).

 

CANCEL BEFORE
START OF THE SESSION

Cancellation during the session allows you to obtain a credit or a refund (your choice) for the remaining courses. You will therefore only pay for the courses in which you have participated. However, affiliate fees are non-refundable and a 10% administration fee applies.

CANCEL DURING
THE SESSION

If the lessons are canceled by Wimgym for reasons beyond our control (ex: weather, sick trainer, etc.), we will resume or credit you with the lesson(s). However, if you decide not to attend for personal reasons, we will not issue any credits or refunds and there will be no make-up lessons.

COURSES CANCELED

To cancel your registration, please email us at info@wimgym.ca  with the following information:

Full name of parent

Child's full name

Name of the class you want to cancel

The option you have chosen between a credit or a refund

* NO CREDIT OR REFUND WILL BE ISSUED WITHOUT EMAIL REQUEST & EMAIL SENT DATE IS CONSIDERED AS COURSE END DATE

PROCEDURE
CANCELLATION

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